Zest Concierge - Virtual Assistant in Bath

Zest Testimonials

Using Zest Concierge is quite possibly the best decision I ever made in business. What started as a “Wendy” box of admin tasks I never got around to doing, has become the essential support that I simply could not function without.
As I have to be in New Zealand for some months, Wendy and her team are going to be looking after my business, my house and my dog. From a business perspective they will act as my UK face in all matters. From a domestic perspective, they will act as my property manager and loving dog fosterer.
The genius of Zest is that the various tasks get done, and I get one point of contact. Even better, with the incredible Zestranet, Wendy has an outstanding project management tool that makes it easy to communicate, regardless of location (or timezone!). Anything I need done, I simply assign to Wendy and the system notifies her, so she can allocate the work. Anything the Zest team need me to know can be notified through the system – no more hunting for emails or pieces of paper to remind me what I need to know.
Wendy has been an easy pleasure on every task from the most mundane to the most complicated. As a self confessed control freak, I thought it would be very difficult handing tasks to someone else – but it simply makes sense to pay Zest for work that I don’t need to do, and let me focus on what I do best. The truth is that Zest have been so much more efficient than I am at the tasks I have given them, that in effect – they pay for themselves.
As I prepare to leave, I know that my business, my house and my dog are in the best possible hands. That in itself, shows you the level of trust I have in Wendy and her team’s capabilities. Try them. You won’t regret it… and it just might be the best business decision you’ve ever made.

Cara Tipping Smith, Director Copy Carats Ltd

What would we have done without Zest Concierge when we first started King Bladud’s Pigs in Bath? I can’t imagine! Wendy was immediately to hand and set up systems for signing up sponsors and artists, answering enquiries and contributing good ideas. This was key to making the project the tremendous success it has become. Wendy has ideas and lots of good contacts, is ever helpful, patient and well-tempered. She is now helping us once again now that our website shop is producing more orders than we can handle.

Gitte Dawson, Originator, King Bladud's Pigs in Bath 2008

Wendy
On Behalf of the ACA I would like to thank you for your contribution over the last few weeks. The success of the BAWA event and your assistance in organising the very popular ACA Exhibition at the Meet Your Navy event in such a short amount of time was greatly appreciated. As a small sign of our gratitude please accept one of our VIP gifts, a crystal block of the carrier to remind you of us.
Thank you

Andrew King Head of HR, Aircraft Carrier Alliance

Dear Wendy
Thank you for your invaluable help in supporting us before and during The Bristol Business Show 2008. CarbonAqua would not have made such a great impression without Zest. It all ran smooth and you kept us on top of all things that need to happen – but are often forgotten – before, during and after a show. I felt at all times that it was well under control and you were an integral part of the CarbonAqua team. You delivered an extraordinary service and I would have no hesitation enlisting your services again or endorsing you to anybody in the market for support during a trade show, exhibition or other marketing event.

Keep up the good work and good luck in the future.

Mikael Baghammar, Regional Director CarbonAqua

I found I was getting overwhelmed with words to describe how well our wedding went with your help. Thanks again, it really was appreciated. I therefore thought it best to keep it short and simple. “It was such a relief to know that the responsibility for our wedding’s organization had been entrusted to Wendy at Zest. Our confidence in her was greatly rewarded in the realization of our shared vision for the Perfect Day.” Thanks Wendy

Crispin and Hayley Keyzar

Our first trip ever to Bath was memorable and fun thanks to Zest Concierge and the keen insight and personal knowledge of Wendy Learoyd. The hotel, restaurants, and special attractions were tailored perfectly to suit our request with several extra and very worthwhile points of interest provided. We appreciated the personal attention and the sincere effort to make our trip to Bath something special. Travel arrangements made by local people with local knowledge makes all the difference. Thanks for a job well done.

Tom and Linda Halverson

A few months ago I had finally got on top of all the stuff that was going on at work …. at last I had a little time on my hands to relax, maybe even catch up with a few “neglected” friends, possibly even play a little golf! In the mayhem of a busy period with work I had completely overlooked the important “stuff” and consequently found myself inundated with chores, bills to pay, my car was long overdue for a service, the soles on all my shoes had worn through and my annual tax return was getting dangerously close – My personal administration was a mess! I was left with little choice but to try and get some help restoring my “work life balance” – a phrase I had hitherto left to those who already had too much time on there neatly manicured hands! Admitting this weakness was not easy but …… I employed the services of ZEST Concierge, since then I can genuinely say I havent looked back. In just a few days my desk had become clearer, the important trivia (such an appropriate title for what I had always just called the stuff cluttering my life) had been taken care of And now, four months later I haven’t missed an appointment, my car is MOT’d / Taxed and my Golf handicap is down four shots. Lots more to say but I have to dash out now to meets some friends for a few beers and watch the Rugby, the first time this season! Thank you ZEST Concierge.

Paul Manister CEO Olton Solutions Ltd

Zest provides me with an ad hoc, fast and efficient service with regard to arranging travel plans and theatre tickets to doing shopping and collecting dry cleaning. They are brilliant for doing the things that need to be done and you just don’t have time to do them!! I couldn’t recommend them more highly.

Sara Child, Managing Director – SJC Recruitment and Training

We required organisation support for a major business conference, at particularly short notice. It became quickly obvious that Zest Concierge were able to quickly grasp what needed to be done and put in place plans and arrangements to make it all happen. Wendy became a vital member of the team and her professionalism and responsiveness played an important part in what was an extremely successful event.

Andrew King, Aircraft Carrier Alliance

Dear Wendy, Thank you so much for all your help and support with the ACA Management Conference. Having now experienced what was needed to make it the undoubted success it was, I shudder to think what might have happened had we not taken you on. Your style, efficiency, enthusiasm and hard work all contributed to a first class result and it was a great comfort to me to be able to leave the logistics of the event in such competent hands. I do hope you enjoyed it all as well and I very much look forward to working with you again.”

Richard Davis, Change Management Consultant